Returns & Exchanges
At Marcuse, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns on all unworn items in original packaging. Please ensure all tags remain attached and hygiene liners are intact to qualify for a full refund or exchange.
Initiate Your Request
Visit our online return portal with your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack the items in their original packaging, ensuring all labels and hygiene seals are undisturbed.
Ship It Back
Print your prepaid shipping label and drop the package off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the items, we will process your refund or exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing